Frequently Asked Questions
Everything you need to know about your SilkSilk order and style.
How long does shipping take and how much does it cost?
We offer standard and express shipping options. Domestic orders typically arrive within 3-5 business days, while international shipping can take 7-14 days. Shipping costs are calculated at checkout based on your location and order value.
What is your return policy?
We want you to love your fit. If you're not satisfied, you can return your items within 30 days of delivery, provided they are unworn, unwashed, and have all original tags attached.
How do I know which size to order?
Our clothing is designed for a modern, athletic fit. We recommend checking our detailed Size Guide located on each product page to find your perfect measurements.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and 'Buy Now, Pay Later' options like Klarna and Afterpay depending on your region.
Can I track my order once it has been placed?
Yes! Once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's journey to your door.
Do you restock items that are sold out?
Many of our core collections are restocked regularly. However, our limited edition drops and seasonal collaborations are often one-time releases. We recommend signing up for back-in-stock notifications on the product page.